In order to shop online with us, we do require that you create an account. Having an account with us will allow you to view your order once it has been placed and allows you to keep track of previously ordered products.
Is my personal information kept private?
How long will it take for my order to be delivered?
Regular parcel mail can be expected to arrive anywhere from 1-7 business days. Xpresspost orders will take approximately 2 business days and Priority mail would be sent on the next business day. Please specify at check- out which option you would prefer (Regular Parcel, Xpresspost, or PriorIty)
If you have product specific or any other general inquiries that we have not mentioned in our FAQ's, please contact us and we will clarify any questions you may have.
As the COVID-19 situation continues to evolve, we’ve committed to meet the needs of our customers.
All orders, regardless of contents, are subject to delay during this unprecedented time. You will be notified by email as soon as your order is shipped.
Some vendors have stopped operations and where your "usual" brand of product is unavailable, we may have other/new brands to try in its place. We're here to help with this. Please e-mail Victoria@villagepas.com for alternatives.